AccountingBill.com and the GDPR: agreement, role and data location.
Bill.com is a accounting tool. Its role depends on the activity, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Accounting
- Usual role
- Depends on the activity
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Bill.com do with personal data?
Keep accounts, issue invoices and manage bookkeeping. That is how Privacyboard describes a typical use of Bill.com, as a starting point you can edit.
The data usually involved: customer and supplier names, contact details, invoices, payment records and bank transaction details.
Is Bill.com a processor or a controller?
The DPA says BILL is a processor for end customer data but an independent controller for other data.
Privacyboard does not prefill a role for this vendor on purpose. You are asked to choose, since the answer changes what your privacy policy says and which agreement matters.
Where does Bill.com store personal data?
Bill.com does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings or Bill.com’s data processing terms for where your data is stored.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Does Bill.com have a data processing agreement?
Checked on 1 November 2026. Vendors change their pages, so check the date.
Yes. Bill.com publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Data Processing Addendum effective October 15, 2025, with Bill.com, LLC and affiliates. Processor for European end customer data, independent controller for other European data. No hosting location stated; non-adequate transfers use SCCs.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Bill.com agreementHow to declare Bill.com
- 1
In your privacy policy
Name Bill.com as a recipient, say what it is used for (keep accounts, issue invoices and manage bookkeeping) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Bill.com with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Bill.com to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Bill.com
- Limit access to people who need the books, and review it when someone leaves.
- Agree how long invoices are kept: accounting law often sets a minimum.
- Check the region and any transfer outside the EEA.
- Record whether your accountant also has access, as a separate recipient.
Questions, answered.
Is Bill.com GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Bill.com is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Bill.com have a DPA?
Yes. Bill.com publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.bill.com/privacy/data-processing-addendum.
Is Bill.com a data processor?
It depends on the activity. The DPA says BILL is a processor for end customer data but an independent controller for other data.
Where does Bill.com store data?
Bill.com does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings or Bill.com’s data processing terms for where your data is stored.
Do I need to mention Bill.com in my privacy policy?
Yes, if Bill.com handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Bill.com to my vendor list?
In Privacyboard, pick Bill.com from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Privacyboard is not affiliated with Bill.com. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.