CollaborationMiro and the GDPR: agreement, role and data location.
Miro is a collaboration tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Collaboration
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Miro do with personal data?
Support internal communication, document collaboration and team administration. That is how Privacyboard describes a typical use of Miro, as a starting point you can edit.
The data usually involved: employee names, work email addresses, messages, documents and other content shared by the team.
Is Miro a processor or a controller?
Most customers use Miro as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for collaboration tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Miro store personal data?
Miro does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your team’s Admin settings or Miro’s data processing terms for the data residency region.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Does Miro have a data processing agreement?
Checked on 1 November 2026. Vendors change their pages, so check the date.
Yes. Miro publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Full text. Effective Sep 2024. No residency option is stated: data may be processed in any country where Miro or its subprocessors operate.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Miro agreementHow to declare Miro
- 1
In your privacy policy
Name Miro as a recipient, say what it is used for (support internal communication, document collaboration and team administration) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Miro with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Miro to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Miro
- Decide which kinds of personal data may be pasted into the tool, and tell the team.
- Check the retention and deletion settings for messages and files.
- Review who has admin access and how guests are handled.
- Record the data region if the plan offers a choice.
Questions, answered.
Is Miro GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Miro is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Miro have a DPA?
Yes. Miro publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://miro.com/legal/customer-data-processing-addendum/.
Is Miro a data processor?
Usually, yes. Most customers use Miro as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Where does Miro store data?
Miro does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your team’s Admin settings or Miro’s data processing terms for the data residency region.
Do I need to mention Miro in my privacy policy?
Yes, if Miro handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Miro to my vendor list?
In Privacyboard, pick Miro from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Privacyboard is not affiliated with Miro. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.