File storageEgnyte and the GDPR: agreement, role and data location.
Egnyte is a file storage tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- File storage
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Egnyte do with personal data?
Store, synchronize and share business files. That is how Privacyboard describes a typical use of Egnyte, as a starting point you can edit.
The data usually involved: team member names, email addresses, file content and sharing metadata.
Is Egnyte a processor or a controller?
Most customers use Egnyte as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for file storage tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Egnyte store personal data?
Egnyte does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Does Egnyte have a data processing agreement?
Checked on 1 November 2026. Vendors change their pages, so check the date.
Yes. Egnyte publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Data Protection Addendum describes Egnyte's processor obligations and automatic replacement of older DPA versions unless otherwise arranged. No version date or single hosting location is established.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Egnyte agreementHow to declare Egnyte
- 1
In your privacy policy
Name Egnyte as a recipient, say what it is used for (store, synchronize and share business files) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Egnyte with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Egnyte to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Egnyte
- Decide which personal data may be stored and who can share files.
- Check retention of deleted files and version history.
- Review external sharing settings.
- Record the region and any transfer outside the EEA.
Questions, answered.
Is Egnyte GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Egnyte is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Egnyte have a DPA?
Yes. Egnyte publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.egnyte.com/data-protection-addendum.
Is Egnyte a data processor?
Usually, yes. Most customers use Egnyte as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Where does Egnyte store data?
Egnyte does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Do I need to mention Egnyte in my privacy policy?
Yes, if Egnyte handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Egnyte to my vendor list?
In Privacyboard, pick Egnyte from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Privacyboard is not affiliated with Egnyte. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.