Project managementFracttal and the GDPR: agreement, role and data location.
Fracttal is a project management tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Project management
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Fracttal do with personal data?
Organize team projects, tasks and issue tracking. That is how Privacyboard describes a typical use of Fracttal, as a starting point you can edit.
The data usually involved: team member names, work email addresses, task descriptions, comments and attachments.
Is Fracttal a processor or a controller?
Most customers use Fracttal as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for project management tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Fracttal store personal data?
Fracttal does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Does Fracttal have a data processing agreement?
Checked on 1 November 2026. Vendors change their pages, so check the date.
Yes. Fracttal publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Public Adhesion Data Processing Agreement describes primary AWS hosting in Paris and lists Paris/Frankfurt infrastructure. Other subprocessors involve international transfers.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Fracttal agreementHow to declare Fracttal
- 1
In your privacy policy
Name Fracttal as a recipient, say what it is used for (organize team projects, tasks and issue tracking) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Fracttal with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Fracttal to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Fracttal
- Decide what customer data may go into tasks and comments.
- Check retention for archived projects and attachments.
- Review guest access and integrations.
- Record the data region if the plan offers a choice.
Questions, answered.
Is Fracttal GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Fracttal is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Fracttal have a DPA?
Yes. Fracttal publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.fracttal.com/en/dpa.
Is Fracttal a data processor?
Usually, yes. Most customers use Fracttal as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Where does Fracttal store data?
Fracttal does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Do I need to mention Fracttal in my privacy policy?
Yes, if Fracttal handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Fracttal to my vendor list?
In Privacyboard, pick Fracttal from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Privacyboard is not affiliated with Fracttal. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.