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GDPR checklist for email marketing tools.

Email marketing tools hold subscriber lists, preferences and engagement data, so consent records matter. Compare 22 common tools and see what to check for each.

Compared at a glance

ToolUsual roleData locationAgreement
MailchimpUsually a processorUsually the United StatesPublished by the vendor
Customer.ioUsually a processorSet per account or projectPublished by the vendor
KlaviyoUsually a processorSet per account or projectPublished by the vendor
ActiveCampaignUsually a processorSet per account or projectPublished by the vendor
MailerLiteUsually a processorUsually the European UnionPublished by the vendor
MoosendUsually a processorSet per account or projectPublished by the vendor
GetResponseUsually a processorSet per account or projectPublished by the vendor
AWeberUsually a processorSet per account or projectPublished by the vendor
OmnisendUsually a processorSet per account or projectPublished by the vendor
KitUsually a processorSet per account or projectPublished by the vendor
BeehiivUsually a processorSet per account or projectPublished by the vendor
ButtondownUsually a processorSet per account or projectPublished by the vendor
EmailOctopusUsually a processorSet per account or projectPublished by the vendor
OntraportUsually a processorSet per account or projectPublished by the vendor
KeapUsually a processorSet per account or projectPublished by the vendor
FlodeskUsually a processorSet per account or projectPublished by the vendor
SenderUsually a processorOften the European Union, check your accountObtained through the vendor
Benchmark EmailUsually a processorSet per account or projectPublished by the vendor
PardotUsually a processorSet per account or projectObtained through the vendor
EloquaUsually a processorSet per account or projectPublished by the vendor
EnchargeUsually a processorSet per account or projectObtained through the vendor
MailshakeUsually a processorSet per account or projectObtained through the vendor

What to check for email marketing tools

  • Keep proof of consent and a working unsubscribe for every list.
  • Check what engagement tracking is on, such as opens and clicks, and mention it in your policy.
  • Record the region and any transfer outside the EEA.
  • Make sure you can find and erase one subscriber across lists.
FAQ

Questions, answered.

What should I check before using an email marketing tool under the GDPR?

Keep proof of consent and a working unsubscribe for every list. Check what engagement tracking is on, such as opens and clicks, and mention it in your policy. Record the region and any transfer outside the EEA. Make sure you can find and erase one subscriber across lists.

Do I need a data processing agreement with an email marketing provider?

If the provider handles personal data on your behalf, yes: Article 28 of the GDPR requires a written contract. Some providers publish the text, others give it to you inside your account. Providers that decide their own purposes may act as independent controllers instead, so check the role.

Which email marketing tools does Privacyboard cover?

Mailchimp, Customer.io, Klaviyo, ActiveCampaign, MailerLite, Moosend, GetResponse, AWeber, Omnisend, Kit, Beehiiv, Buttondown, EmailOctopus, Ontraport, Keap, Flodesk, Sender, Benchmark Email, Pardot, Eloqua, Encharge, Mailshake. Each has a page with its agreement, usual role and data location, checked on 1 November 2026.

Other categories

Privacyboard is not affiliated with these vendors. Checked on 1 November 2026. This is guidance, not legal advice.

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