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GDPR checklist for video conferencing tools.

Video tools process voice, video, chat and recordings of meeting participants. Compare 9 common tools and see what to check for each.

Compared at a glance

ToolUsual roleData locationAgreement
ZoomUsually a processorSet per account or projectObtained through the vendor
WherebyUsually a processorSet per account or projectPublished by the vendor
GoTo MeetingUsually a processorSet per account or projectPublished by the vendor
WebinarJamUsually a processorSet per account or projectPublished by the vendor
alfaviewUsually a processorSet per account or projectPublished by the vendor
EasyWebinarUsually a processorSet per account or projectPublished by the vendor
eWebinarUsually a processorSet per account or projectPublished by the vendor
GoBrunchUsually a processorSet per account or projectPublished by the vendor
RemoUsually a processorSet per account or projectPublished by the vendor

What to check for video conferencing tools

  • Tell participants when a meeting is recorded, and why.
  • Set a retention period for recordings and transcripts.
  • Review who can record and share meetings.
  • Record the region and any transfer outside the EEA.
FAQ

Questions, answered.

What should I check before using a video conferencing tool under the GDPR?

Tell participants when a meeting is recorded, and why. Set a retention period for recordings and transcripts. Review who can record and share meetings. Record the region and any transfer outside the EEA.

Do I need a data processing agreement with a video conferencing provider?

If the provider handles personal data on your behalf, yes: Article 28 of the GDPR requires a written contract. Some providers publish the text, others give it to you inside your account. Providers that decide their own purposes may act as independent controllers instead, so check the role.

Which video conferencing tools does Privacyboard cover?

Zoom, Whereby, GoTo Meeting, WebinarJam, alfaview, EasyWebinar, eWebinar, GoBrunch, Remo. Each has a page with its agreement, usual role and data location, checked on 1 November 2026.

Other categories

Privacyboard is not affiliated with these vendors. Checked on 1 November 2026. This is guidance, not legal advice.

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