DatabaseChroma Cloud and the GDPR: agreement, role and data location.
Chroma Cloud is a database tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Database
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Chroma Cloud do with personal data?
Store and manage application records in a managed database. That is how Privacyboard describes a typical use of Chroma Cloud, as a starting point you can edit.
The data usually involved: account identifiers, Security & access logs, Personal data stored in application tables
Is Chroma Cloud a processor or a controller?
Most customers use Chroma Cloud as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for database tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Chroma Cloud store personal data?
Chroma Cloud does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Open your database or cluster settings: the region is shown when it is created.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Chroma Cloud?
For the usual use of Chroma Cloud, companies most often rely on performance of a contract (GDPR Article 6(1)). The tool is needed to deliver what the person signed up for or asked for.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Chroma Cloud have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Chroma Cloud publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Data Processing Addendum, last updated 8 Apr 2026, forming part of the Terms of Service; entity not named beyond Chroma. No hosting location stated; SCCs Modules 2/3 (Irish law), UK Addendum and Swiss terms.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Chroma Cloud agreementHow to declare Chroma Cloud
- 1
In your privacy policy
Name Chroma Cloud as a recipient, say what it is used for (store and manage application records in a managed database) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Chroma Cloud with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Chroma Cloud to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Chroma Cloud
- Confirm the region chosen when the database was created.
- Check backup retention, since deleted records can live on in backups.
- Review who has access to production data and how that access is logged.
- Record any transfer outside the EEA and its safeguard.
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Questions, answered.
Is Chroma Cloud GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Chroma Cloud is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Chroma Cloud have a DPA?
Yes. Chroma Cloud publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.trychroma.com/dpa.
Is Chroma Cloud a data processor?
Usually, yes. Most customers use Chroma Cloud as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Chroma Cloud?
For the usual use of Chroma Cloud, companies most often rely on performance of a contract (GDPR Article 6(1)). The tool is needed to deliver what the person signed up for or asked for. This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Where does Chroma Cloud store data?
Chroma Cloud does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Open your database or cluster settings: the region is shown when it is created.
Do I need to mention Chroma Cloud in my privacy policy?
Yes, if Chroma Cloud handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Chroma Cloud to my vendor list?
In Privacyboard, pick Chroma Cloud from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Chroma Cloud. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.