CollaborationGmelius and the GDPR: agreement, role and data location.
Gmelius is a collaboration tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Collaboration
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Gmelius do with personal data?
Support internal communication, document collaboration and team administration. That is how Privacyboard describes a typical use of Gmelius, as a starting point you can edit.
The data usually involved: names, Email addresses, Documents & attachments, Employee data, Messages & support requests, other content shared by the team
Is Gmelius a processor or a controller?
Most customers use Gmelius as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for collaboration tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Gmelius store personal data?
Gmelius does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Gmelius?
For the usual use of Gmelius, companies most often rely on legitimate interests (GDPR Article 6(1)). Internal communication is a normal part of running a company.
The interest you would state: “Letting our team communicate and work together efficiently.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
The balancing test is yours to do: the interest must be real, the processing necessary for it, and people’s rights must not outweigh it.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Sources: GDPR Article 6, lawfulness of processing, EDPB Guidelines 1/2024 on legitimate interest
Does Gmelius have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Gmelius publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: GDPR and DPA, last updated 10 June 2026. Contracting entity Gmelius SA (Geneva, Switzerland). Data hosted on Google Cloud, accessible by US subprocessors; no region named. SCCs plus DPF where subprocessors are certified.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Gmelius agreementHow to declare Gmelius
- 1
In your privacy policy
Name Gmelius as a recipient, say what it is used for (support internal communication, document collaboration and team administration) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Gmelius with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Gmelius to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Gmelius
- Decide which kinds of personal data may be pasted into the tool, and tell the team.
- Check the retention and deletion settings for messages and files.
- Review who has admin access and how guests are handled.
- Record the data region if the plan offers a choice.
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Questions, answered.
Is Gmelius GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Gmelius is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Gmelius have a DPA?
Yes. Gmelius publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://gmelius.com/legal/dpa.
Is Gmelius a data processor?
Usually, yes. Most customers use Gmelius as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Gmelius?
For the usual use of Gmelius, companies most often rely on legitimate interests (GDPR Article 6(1)). Internal communication is a normal part of running a company. The interest you would state: “Letting our team communicate and work together efficiently.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
Where does Gmelius store data?
Gmelius does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Do I need to mention Gmelius in my privacy policy?
Yes, if Gmelius handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Gmelius to my vendor list?
In Privacyboard, pick Gmelius from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Gmelius. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.