MediaKaltura and the GDPR: agreement, role and data location.
Kaltura is a media tool. Its role depends on the activity, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
Prefilled for you · Free to set up · No credit card
In short
- Category
- Media
- Usual role
- Depends on the activity
- Data location
- Often United States (standard) or regional option, check your account
- Agreement
- Published by the vendor
What does Kaltura do with personal data?
Store, process and deliver images and videos. That is how Privacyboard describes a typical use of Kaltura, as a starting point you can edit.
The data usually involved: account identifiers, IP addresses, Documents & attachments, Images & recordings, which may show people
Is Kaltura a processor or a controller?
the DPA says Kaltura is an independent controller of customer admins' personal data.
Privacyboard does not prefill a role for this vendor on purpose. You are asked to choose, since the answer changes what your privacy policy says and which agreement matters.
Where does Kaltura store personal data?
Kaltura is usually associated with United States (standard) or regional option, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account.
What Kaltura says (read on 2026-11-05): Standard SaaS in “data centers located in the United States”; regional options available Source: https://corp.kaltura.com/Kaltura-data-processing-agreement
How to find yours: Check the account or product environment settings for the storage region.
If the data is processed outside the European Economic Area, Articles 44 to 49 require a transfer mechanism, such as standard contractual clauses, an adequacy decision or the EU-US Data Privacy Framework. Your privacy policy should name it.
Which legal basis usually applies to Kaltura?
For the usual use of Kaltura, companies most often rely on legitimate interests (GDPR Article 6(1)). Media hosting is needed to show our content to visitors.
The interest you would state: “Storing and delivering the images and videos of our website and service.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
The balancing test is yours to do: the interest must be real, the processing necessary for it, and people’s rights must not outweigh it.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Sources: GDPR Article 6, lawfulness of processing, EDPB Guidelines 1/2024 on legitimate interest
Does Kaltura have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Kaltura publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Kaltura Data Processing Agreement, version May 2025, contracting entity Kaltura, Inc. (New York). Standard SaaS hosted in US data centers, regional SaaS in Ireland, Canada, Singapore or Australia; EU SCCs and UK Addendum incorporated.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Kaltura agreementHow to declare Kaltura
- 1
In your privacy policy
Name Kaltura as a recipient, say what it is used for (store, process and deliver images and videos) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Kaltura with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Kaltura to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Kaltura
- Get permission before uploading images or videos of identifiable people.
- Set who can view each file: private, unlisted or public.
- Check where files are stored and delivered from.
- Delete files when the reason for keeping them ends.
Go online for free. Grow when you need to.
Free puts you online. Pro adds requests, domains and your team; Business, your brand only.
Free
$0 forever
No card, no time limit
For getting compliant and going online on your own.
Start for freeKey features:
- Privacy and cookie policies
- Vendor and processing registers
- Requests and breaches tracked
- Impact assessment screening
- Privacy center on privacyboard.io
- Cookie banner on 1 domain
- 1 person
No card needed
ProRecommended
$32 per month
Billed $384 a year Save $84
For taking requests, covering all your sites and working as a team.
Start with ProEverything in Free, plus:
- DPA for your clients
- PDF and Excel exports
- Email reminders
- Request form and replies
- Your own domain
- Banner on 3 domains, every choice logged
- Weekly site scan
- Complete DPIAs and TIAs
- AI assistant connector
- Up to 5 people, with roles
Cancel any time
Business
$109 per month
Billed $1,308 a year Save $240
For proving it to customers and auditors, under your brand only.
Start with BusinessEverything in Pro, plus:
- No Privacyboard mention
- Security section and vendor alerts
- Evidence pack in one click
- Banner on 10 domains, daily scan
- Up to 50 people
- Two-step verification required
- Activity log kept 3 years
Bank transfer on request
Questions, answered.
Is Kaltura GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Kaltura is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Kaltura have a DPA?
Yes. Kaltura publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://corp.kaltura.com/Kaltura-data-processing-agreement.
Is Kaltura a data processor?
It depends on the activity. the DPA says Kaltura is an independent controller of customer admins' personal data.
Which legal basis applies when I use Kaltura?
For the usual use of Kaltura, companies most often rely on legitimate interests (GDPR Article 6(1)). Media hosting is needed to show our content to visitors. The interest you would state: “Storing and delivering the images and videos of our website and service.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
Where does Kaltura store data?
Kaltura is usually associated with United States (standard) or regional option, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account. What Kaltura says (read on 2026-11-05): Standard SaaS in “data centers located in the United States”; regional options available Source: https://corp.kaltura.com/Kaltura-data-processing-agreement
Do I need to mention Kaltura in my privacy policy?
Yes, if Kaltura handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Kaltura to my vendor list?
In Privacyboard, pick Kaltura from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Similar tools
Privacyboard is not affiliated with Kaltura. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.