Sales engagementKlenty and the GDPR: agreement, role and data location.
Klenty is a sales engagement tool. Most customers use it as a processor, it explains how to get its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
Prefilled for you · Free to set up · No credit card
In short
- Category
- Sales engagement
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Obtained through the vendor
What does Klenty do with personal data?
Find business contacts and run outreach sequences by email, phone or LinkedIn. That is how Privacyboard describes a typical use of Klenty, as a starting point you can edit.
The data usually involved: names, Email addresses, Phone numbers, job titles, company details, engagement data
Is Klenty a processor or a controller?
Most customers use Klenty as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for sales engagement tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Klenty store personal data?
Klenty does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Klenty?
For the usual use of Klenty, companies most often rely on legitimate interests (GDPR Article 6(1)). Prospecting professionals about offers related to their job can rest on a legitimate interest, if they are informed and can object easily.
The interest you would state: “Contacting business prospects about services related to their role, who can object at any time.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
Cold messages to individuals (not professionals) need consent, and contact data bought or scraped must have been collected lawfully. Inform each prospect at your first message. The balancing test is yours to do: the interest must be real, the processing necessary for it, and people’s rights must not outweigh it.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Sources: CNIL: rules for prospecting by email, EDPB Guidelines 1/2024 on legitimate interest
Does Klenty have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Klenty does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy.
What we noted when we opened the page: GDPR page saying customers can request a copy of the DPA by email; the DPA incorporates the Standard Contractual Clauses for EU/EEA customers. Contracting entity and hosting location not stated (footer names Klenty Soft Inc.).
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Open the Klenty reference pageHow to declare Klenty
- 1
In your privacy policy
Name Klenty as a recipient, say what it is used for (find business contacts and run outreach sequences by email, phone or LinkedIn) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Klenty with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Klenty to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Klenty
- Inform prospects in the first message: who you are, where you got their data, and how to object.
- Honour opt-outs across every sequence and tool.
- Check where enrichment data comes from and whether it was collected lawfully.
- Set a retention period for prospects who never answer.
Go online for free. Grow when you need to.
Free puts you online. Pro adds requests, domains and your team; Business, your brand only.
Free
$0 forever
No card, no time limit
For getting compliant and going online on your own.
Start for freeKey features:
- Privacy and cookie policies
- Vendor and processing registers
- Requests and breaches tracked
- Impact assessment screening
- Privacy center on privacyboard.io
- Cookie banner on 1 domain
- 1 person
No card needed
ProRecommended
$32 per month
Billed $384 a year Save $84
For taking requests, covering all your sites and working as a team.
Start with ProEverything in Free, plus:
- DPA for your clients
- PDF and Excel exports
- Email reminders
- Request form and replies
- Your own domain
- Banner on 3 domains, every choice logged
- Weekly site scan
- Complete DPIAs and TIAs
- AI assistant connector
- Up to 5 people, with roles
Cancel any time
Business
$109 per month
Billed $1,308 a year Save $240
For proving it to customers and auditors, under your brand only.
Start with BusinessEverything in Pro, plus:
- No Privacyboard mention
- Security section and vendor alerts
- Evidence pack in one click
- Banner on 10 domains, daily scan
- Up to 50 people
- Two-step verification required
- Activity log kept 3 years
Bank transfer on request
Questions, answered.
Is Klenty GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Klenty is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it explains how to get a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Klenty have a DPA?
Klenty does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy. The reference page is https://klenty.com/gdpr.
Is Klenty a data processor?
Usually, yes. Most customers use Klenty as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Klenty?
For the usual use of Klenty, companies most often rely on legitimate interests (GDPR Article 6(1)). Prospecting professionals about offers related to their job can rest on a legitimate interest, if they are informed and can object easily. The interest you would state: “Contacting business prospects about services related to their role, who can object at any time.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
Where does Klenty store data?
Klenty does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Do I need to mention Klenty in my privacy policy?
Yes, if Klenty handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Klenty to my vendor list?
In Privacyboard, pick Klenty from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
Similar tools
lemlistSales engagement
La Growth MachineSales engagement
Apollo.ioSales engagement
OutreachSales engagement
Compare all sales engagement tools
Privacyboard is not affiliated with Klenty. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.