PaymentsMangopay and the GDPR: agreement, role and data location.
Mangopay is a payments tool. Its role depends on the activity, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Payments
- Usual role
- Depends on the activity
- Data location
- Set per account or project
- Agreement
- Published by the vendor
What does Mangopay do with personal data?
Manage customer payments, subscriptions where applicable, invoicing and billing. That is how Privacyboard describes a typical use of Mangopay, as a starting point you can edit.
The data usually involved: customer names, email addresses, billing addresses, transaction identifiers and payment information handled by the provider.
Is Mangopay a processor or a controller?
Mangopay is controller for payment, e-money and AML/KYC processing; the platform acts as its processor for KYC collection.
Privacyboard does not prefill a role for this vendor on purpose. You are asked to choose, since the answer changes what your privacy policy says and which agreement matters.
Where does Mangopay store personal data?
Mangopay does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check the provider’s privacy center or data processing terms.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Mangopay?
For the usual use of Mangopay, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking payment is part of the contract, and invoices must be kept as accounting and tax law requires.
Many payment providers also act as independent controllers for fraud prevention and legal checks, on their own basis.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Mangopay have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Mangopay publishes the text of its data processing agreement as a PDF on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Appendix - Protection of Personal Data, dated 1 Jun 2025, listed in Mangopay's Legal Center. Entity Mangopay S.A. (or Mangopay UK). Defines roles; no hosting location stated; SCCs cited as a valid transfer mechanism.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Mangopay agreementHow to declare Mangopay
- 1
In your privacy policy
Name Mangopay as a recipient, say what it is used for (manage customer payments, subscriptions where applicable, invoicing and billing) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Mangopay with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Mangopay to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Mangopay
- Work out whether the provider acts as your processor, as an independent controller, or as both for different activities.
- Say in your privacy policy that payment data is handled by the provider and for what purpose.
- Record the provider as a recipient of customer names, emails and transaction data.
- Check retention rules the provider applies for legal and fraud reasons.
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Questions, answered.
Is Mangopay GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Mangopay is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Mangopay have a DPA?
Yes. Mangopay publishes the text of its data processing agreement as a PDF on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://email.mangopay.com/hubfs/Legal%20documents/Appendix%20-%20Protection%20of%20personal%20data.pdf.
Is Mangopay a data processor?
It depends on the activity. Mangopay is controller for payment, e-money and AML/KYC processing; the platform acts as its processor for KYC collection.
Which legal basis applies when I use Mangopay?
For the usual use of Mangopay, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking payment is part of the contract, and invoices must be kept as accounting and tax law requires. Many payment providers also act as independent controllers for fraud prevention and legal checks, on their own basis.
Where does Mangopay store data?
Mangopay does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check the provider’s privacy center or data processing terms.
Do I need to mention Mangopay in my privacy policy?
Yes, if Mangopay handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Mangopay to my vendor list?
In Privacyboard, pick Mangopay from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Mangopay. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.