E-commerceSpocket and the GDPR: agreement, role and data location.
Spocket is a e-commerce tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- E-commerce
- Usual role
- Usually a processor
- Data location
- Often Canada and US, check your account
- Agreement
- Published by the vendor
What does Spocket do with personal data?
Run an online store: take orders, process payments and manage delivery and customer accounts. That is how Privacyboard describes a typical use of Spocket, as a starting point you can edit.
The data usually involved: customer names, email addresses, delivery and billing addresses, phone numbers, order history and payment status.
Is Spocket a processor or a controller?
Most customers use Spocket as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for e-commerce tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Spocket store personal data?
Spocket is usually associated with Canada and US, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account.
What Spocket says (read on 2026-11-05): may process data “in Canada, the US or other jurisdictions outside of the EEA” Source: https://www.spocket.co/retailer-data-processing-addendum
How to find yours: Check the store settings or the provider’s data processing terms.
If the data is processed outside the European Economic Area, Articles 44 to 49 require a transfer mechanism, such as standard contractual clauses, an adequacy decision or the EU-US Data Privacy Framework. Your privacy policy should name it.
Which legal basis usually applies to Spocket?
For the usual use of Spocket, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking and delivering an order is the contract, and order and invoice records must be kept by law.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Spocket have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Spocket publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Spocket Retailer Data Processing Addendum, no date shown, between Spocket Inc and retailers, with Spocket as processor. May store and process data in Canada, the US or elsewhere outside the EEA; no specific transfer tool named.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Spocket agreementHow to declare Spocket
- 1
In your privacy policy
Name Spocket as a recipient, say what it is used for (run an online store: take orders, process payments and manage delivery and customer accounts) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Spocket with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Spocket to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Spocket
- Confirm the region and any transfer outside the EEA.
- Keep the agreement text you accepted and its date.
- List the provider in your privacy policy and your processing register.
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Questions, answered.
Is Spocket GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Spocket is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Spocket have a DPA?
Yes. Spocket publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.spocket.co/retailer-data-processing-addendum.
Is Spocket a data processor?
Usually, yes. Most customers use Spocket as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Spocket?
For the usual use of Spocket, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking and delivering an order is the contract, and order and invoice records must be kept by law. This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Where does Spocket store data?
Spocket is usually associated with Canada and US, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account. What Spocket says (read on 2026-11-05): may process data “in Canada, the US or other jurisdictions outside of the EEA” Source: https://www.spocket.co/retailer-data-processing-addendum
Do I need to mention Spocket in my privacy policy?
Yes, if Spocket handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Spocket to my vendor list?
In Privacyboard, pick Spocket from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Spocket. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.