PaymentsStigg and the GDPR: agreement, role and data location.
Stigg is a payments tool. Most customers use it as a processor, it explains how to get its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- Payments
- Usual role
- Usually a processor
- Data location
- Often United States, check your account
- Agreement
- Obtained through the vendor
What does Stigg do with personal data?
Manage customer payments, subscriptions where applicable, invoicing and billing. That is how Privacyboard describes a typical use of Stigg, as a starting point you can edit.
The data usually involved: names, Email addresses, Account identifiers, Payment details, Postal addresses, Contract & billing data
Is Stigg a processor or a controller?
Most customers use Stigg as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for payments tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Stigg store personal data?
Stigg is usually associated with United States, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account.
What Stigg says (read on 2026-11-05): “Our primary region for data residency is us-east-2 (Ohio)” Source: https://docs.stigg.io/documentation/security-compliance/data-residency-and-pii.md
How to find yours: Check the provider’s privacy center or data processing terms.
If the data is processed outside the European Economic Area, Articles 44 to 49 require a transfer mechanism, such as standard contractual clauses, an adequacy decision or the EU-US Data Privacy Framework. Your privacy policy should name it.
Which legal basis usually applies to Stigg?
For the usual use of Stigg, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking payment is part of the contract, and invoices must be kept as accounting and tax law requires.
Many payment providers also act as independent controllers for fraud prevention and legal checks, on their own basis.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Stigg have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Stigg does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy.
What we noted when we opened the page: FAQ says Scale plan customers can request a DPA to be signed as part of their contract with Stigg; no public text. Data residency page names AWS us-east-2 (Ohio) as primary region.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Open the Stigg reference pageHow to declare Stigg
- 1
In your privacy policy
Name Stigg as a recipient, say what it is used for (manage customer payments, subscriptions where applicable, invoicing and billing) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Stigg with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Stigg to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Stigg
- Work out whether the provider acts as your processor, as an independent controller, or as both for different activities.
- Say in your privacy policy that payment data is handled by the provider and for what purpose.
- Record the provider as a recipient of customer names, emails and transaction data.
- Check retention rules the provider applies for legal and fraud reasons.
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Questions, answered.
Is Stigg GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Stigg is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it explains how to get a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Stigg have a DPA?
Stigg does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy. The reference page is https://docs.stigg.io/faq/compliance-and-security/do-you-offer-a-data-processing-agreement-dpa.md.
Is Stigg a data processor?
Usually, yes. Most customers use Stigg as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Stigg?
For the usual use of Stigg, companies most often rely on performance of a contract and legal obligation (GDPR Article 6(1)). Taking payment is part of the contract, and invoices must be kept as accounting and tax law requires. Many payment providers also act as independent controllers for fraud prevention and legal checks, on their own basis.
Where does Stigg store data?
Stigg is usually associated with United States, but the location can depend on your plan or settings. Privacyboard prefills it as a starting point that you should check in your account. What Stigg says (read on 2026-11-05): “Our primary region for data residency is us-east-2 (Ohio)” Source: https://docs.stigg.io/documentation/security-compliance/data-residency-and-pii.md
Do I need to mention Stigg in my privacy policy?
Yes, if Stigg handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Stigg to my vendor list?
In Privacyboard, pick Stigg from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Stigg. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.