File storageTresorit and the GDPR: agreement, role and data location.
Tresorit is a file storage tool. Most customers use it as a processor, it explains how to get its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.
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In short
- Category
- File storage
- Usual role
- Usually a processor
- Data location
- Set per account or project
- Agreement
- Obtained through the vendor
What does Tresorit do with personal data?
Store, synchronize and share business files. That is how Privacyboard describes a typical use of Tresorit, as a starting point you can edit.
The data usually involved: team member names, email addresses, file content and sharing metadata.
Is Tresorit a processor or a controller?
Most customers use Tresorit as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for file storage tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Tresorit store personal data?
Tresorit does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Tresorit?
For the usual use of Tresorit, companies most often rely on legitimate interests (GDPR Article 6(1)). Shared file storage is a normal part of running a company.
The interest you would state: “Storing and sharing our business files to run our operations.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
The balancing test is yours to do: the interest must be real, the processing necessary for it, and people’s rights must not outweigh it.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Sources: GDPR Article 6, lawfulness of processing, EDPB Guidelines 1/2024 on legitimate interest
Does Tresorit have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Tresorit does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy.
What we noted when we opened the page: Help article explaining how Professional, Business and Enterprise subscription owners request and sign a pre-signed DPA via DocuSign from the Admin Center billing page. No contracting entity, hosting location or transfer tool stated.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Open the Tresorit reference pageHow to declare Tresorit
- 1
In your privacy policy
Name Tresorit as a recipient, say what it is used for (store, synchronize and share business files) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Tresorit with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Tresorit to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Tresorit
- Decide which personal data may be stored and who can share files.
- Check retention of deleted files and version history.
- Review external sharing settings.
- Record the region and any transfer outside the EEA.
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Questions, answered.
Is Tresorit GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Tresorit is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it explains how to get a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Tresorit have a DPA?
Tresorit does not publish the full text of its data processing agreement on a public page. The reference page explains how a customer gets or signs it, usually from inside the account. Article 28 of the GDPR still requires a written contract, so get it and keep a copy. The reference page is https://support.tresorit.com/hc/en-us/articles/360004245373.
Is Tresorit a data processor?
Usually, yes. Most customers use Tresorit as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Tresorit?
For the usual use of Tresorit, companies most often rely on legitimate interests (GDPR Article 6(1)). Shared file storage is a normal part of running a company. The interest you would state: “Storing and sharing our business files to run our operations.” The GDPR asks you to say which interest you pursue (Article 13(1)(d)).
Where does Tresorit store data?
Tresorit does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Do I need to mention Tresorit in my privacy policy?
Yes, if Tresorit handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Tresorit to my vendor list?
In Privacyboard, pick Tresorit from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Tresorit. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.