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Easyship and the GDPR: agreement, role and data location.

Easyship is a shipping tool. Most customers use it as a processor, it publishes its data processing agreement, and the data location depends on your account. Below: what to check and how to declare it.

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In short

Category
Shipping
Usual role
Usually a processor
Data location
Set per account or project
Agreement
Published by the vendor

What does Easyship do with personal data?

Create shipping labels, track parcels and manage deliveries and returns. That is how Privacyboard describes a typical use of Easyship, as a starting point you can edit.

The data usually involved: recipient names, delivery addresses, phone numbers, email addresses and order details.

Is Easyship a processor or a controller?

Most customers use Easyship as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for shipping tools and it is what Privacyboard suggests.

As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.

Where does Easyship store personal data?

Easyship does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable.

How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.

Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.

Which legal basis usually applies to Easyship?

For the usual use of Easyship, companies most often rely on performance of a contract (GDPR Article 6(1)). Delivering an order to the customer is part of the contract.

Carriers usually act as independent controllers for delivery itself; tracking emails with marketing content need their own basis.

This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.

Sources: GDPR Article 6, lawfulness of processing

Does Easyship have a data processing agreement?

Checked on 5 November 2026. Vendors change their pages, so check the date.

Yes. Easyship publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.

What we noted when we opened the page: Data Processing Agreement, last updated 28 Mar 2025, with Easyship (footer: Easyship Inc.). May process data in the US and worldwide; relies first on its DPF certification, then other safeguards, with 2010 SCCs as last resort.

A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.

Read the Easyship agreement

How to declare Easyship

  1. 1

    In your privacy policy

    Name Easyship as a recipient, say what it is used for (create shipping labels, track parcels and manage deliveries and returns) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.

  2. 2

    In your vendor list

    Add Easyship with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.

  3. 3

    In your processing register

    Link Easyship to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.

What to check before relying on Easyship

  • List the carriers the tool sends data to, and their role.
  • Check that tracking emails stay informational unless the customer agreed to marketing.
  • Check how long shipment and address data is kept.
  • Record the region and any transfer outside the EEA, including for international carriers.
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FAQ

Questions, answered.

Is Easyship GDPR compliant?

Privacyboard does not certify vendors. Compliance depends on how Easyship is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.

Does Easyship have a DPA?

Yes. Easyship publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://www.easyship.com/legal/dpa.

Is Easyship a data processor?

Usually, yes. Most customers use Easyship as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.

Which legal basis applies when I use Easyship?

For the usual use of Easyship, companies most often rely on performance of a contract (GDPR Article 6(1)). Delivering an order to the customer is part of the contract. Carriers usually act as independent controllers for delivery itself; tracking emails with marketing content need their own basis.

Where does Easyship store data?

Easyship does not have one fixed location for every customer. The location depends on the plan, the account and the services you enable. How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.

Do I need to mention Easyship in my privacy policy?

Yes, if Easyship handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.

How do I add Easyship to my vendor list?

In Privacyboard, pick Easyship from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.

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Privacyboard is not affiliated with Easyship. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.

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