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GDPR checklist for shipping tools.

Shipping tools pass names, addresses and phone numbers to carriers, often in several countries. Compare 3 common tools and see what to check for each.

Compared at a glance

ToolUsual roleData locationAgreement
ShipStationUsually a processorSet per account or projectPublished by the vendor
EasyshipUsually a processorSet per account or projectPublished by the vendor
parcelLabUsually a processorSet per account or projectPublished by the vendor

What to check for shipping tools

  • List the carriers the tool sends data to, and their role.
  • Check that tracking emails stay informational unless the customer agreed to marketing.
  • Check how long shipment and address data is kept.
  • Record the region and any transfer outside the EEA, including for international carriers.
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FAQ

Questions, answered.

What should I check before using a shipping tool under the GDPR?

List the carriers the tool sends data to, and their role. Check that tracking emails stay informational unless the customer agreed to marketing. Check how long shipment and address data is kept. Record the region and any transfer outside the EEA, including for international carriers.

Do I need a data processing agreement with a shipping provider?

If the provider handles personal data on your behalf, yes: Article 28 of the GDPR requires a written contract. Some providers publish the text, others give it to you inside your account. Providers that decide their own purposes may act as independent controllers instead, so check the role.

Which shipping tools does Privacyboard cover?

ShipStation, Easyship, parcelLab. Each has a page with its agreement, usual role and data location, checked on 1 November 2026.

Other categories

Privacyboard is not affiliated with these vendors. Checked on 1 November 2026. This is guidance, not legal advice.

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