Electronic signatureOneflow and the GDPR: agreement, role and data location.
Oneflow is a electronic signature tool. Most customers use it as a processor, it publishes its data processing agreement, and it usually keeps data in EU (Ireland, Sweden). Below: what to check and how to declare it.
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In short
- Category
- Electronic signature
- Usual role
- Usually a processor
- Data location
- Usually EU (Ireland, Sweden)
- Agreement
- Published by the vendor
What does Oneflow do with personal data?
Prepare, send and sign agreements electronically. That is how Privacyboard describes a typical use of Oneflow, as a starting point you can edit.
The data usually involved: names, Email addresses, Documents & attachments, signatures, signature audit records
Is Oneflow a processor or a controller?
Most customers use Oneflow as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for electronic signature tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Oneflow store personal data?
Oneflow usually keeps data in EU (Ireland, Sweden) for every customer on its standard service, so there is normally nothing to choose. Privacyboard prefills this and you can change it if your setup differs.
What Oneflow says (read on 2026-11-05): Hosted on AWS, storing data within the EU (Ireland, Sweden data centres) Source: https://oneflow.com/security/gdpr/
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
Even when the main location is in the EU, ask whether subprocessors or support access involve a transfer outside the EEA, and record it if so.
Which legal basis usually applies to Oneflow?
For the usual use of Oneflow, companies most often rely on performance of a contract (GDPR Article 6(1)). The tool is needed to deliver what the person signed up for or asked for.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Oneflow have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Oneflow publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: DPA section within the Terms of Use (Global), version August 2026; Oneflow AB (Sweden) as processor. Transfers outside the EEA only under EU SCCs or UK addendum/IDTA.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Oneflow agreementHow to declare Oneflow
- 1
In your privacy policy
Name Oneflow as a recipient, say what it is used for (prepare, send and sign agreements electronically) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Oneflow with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Oneflow to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Oneflow
- Agree on how long signed documents and audit trails are kept.
- Check which signatory data the tool shares with the document owner.
- Record the region and any transfer outside the EEA.
- Confirm how a document is deleted when you need to.
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Questions, answered.
Is Oneflow GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Oneflow is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Oneflow have a DPA?
Yes. Oneflow publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://oneflow.com/terms-of-use/.
Is Oneflow a data processor?
Usually, yes. Most customers use Oneflow as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Oneflow?
For the usual use of Oneflow, companies most often rely on performance of a contract (GDPR Article 6(1)). The tool is needed to deliver what the person signed up for or asked for. This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Where does Oneflow store data?
Oneflow usually keeps data in EU (Ireland, Sweden) for every customer on its standard service, so there is normally nothing to choose. Privacyboard prefills this and you can change it if your setup differs. What Oneflow says (read on 2026-11-05): Hosted on AWS, storing data within the EU (Ireland, Sweden data centres) Source: https://oneflow.com/security/gdpr/
Do I need to mention Oneflow in my privacy policy?
Yes, if Oneflow handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Oneflow to my vendor list?
In Privacyboard, pick Oneflow from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Oneflow. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.