LearningSkilljar and the GDPR: agreement, role and data location.
Skilljar is a learning tool. Most customers use it as a processor, it publishes its data processing agreement, and it usually keeps data in United States. Below: what to check and how to declare it.
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In short
- Category
- Learning
- Usual role
- Usually a processor
- Data location
- Usually United States
- Agreement
- Published by the vendor
What does Skilljar do with personal data?
Host online courses, communities or training and manage learners. That is how Privacyboard describes a typical use of Skilljar, as a starting point you can edit.
The data usually involved: names, Email addresses, Payment details, progress, completion data, community posts
Is Skilljar a processor or a controller?
Most customers use Skilljar as a processor: it handles personal data on their instructions, for the purposes they set. That is the common reading for learning tools and it is what Privacyboard suggests.
As a processor, it needs a written agreement with you under Article 28, and you should know which subprocessors it uses. Confirm the role against your own agreement, because the way you use a tool can change it.
Where does Skilljar store personal data?
Skilljar usually keeps data in United States for every customer on its standard service, so there is normally nothing to choose. Privacyboard prefills this and you can change it if your setup differs.
What Skilljar says (read on 2026-11-05): “Skilljar is located in the United States and Processes the Data in the United States.” Source: https://skilljar.com/dpa
How to find yours: Check your account settings, the address you log in to, or the provider’s data processing terms. Support can tell you if you cannot find it.
If the data is processed outside the European Economic Area, Articles 44 to 49 require a transfer mechanism, such as standard contractual clauses, an adequacy decision or the EU-US Data Privacy Framework. Your privacy policy should name it.
Which legal basis usually applies to Skilljar?
For the usual use of Skilljar, companies most often rely on performance of a contract (GDPR Article 6(1)). Giving access to a course or community the person signed up for is the contract.
Marketing to learners and analytics beyond course progress need their own basis.
This is a starting point, not legal advice: the basis belongs to your activity, and you confirm it in your register.
Does Skilljar have a data processing agreement?
Checked on 5 November 2026. Vendors change their pages, so check the date.
Yes. Skilljar publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep.
What we noted when we opened the page: Data Processing Addendum, last updated 17 Mar 2025; contracting entity Skilljar Inc. (Seattle). States Skilljar processes data in the United States; EU SCCs (Modules 2/3, Irish law) and UK Addendum; DPF not mentioned.
A page that exists does not mean you are covered. Whether the agreement applies to you depends on your plan and on what you accepted, so record the decision yourself in your vendor list.
Read the Skilljar agreementHow to declare Skilljar
- 1
In your privacy policy
Name Skilljar as a recipient, say what it is used for (host online courses, communities or training and manage learners) and mention any transfer outside the EEA. Articles 13 and 14 ask you to tell people who receives their data.
- 2
In your vendor list
Add Skilljar with its purpose, the data involved, its role, its region and a link to the agreement. Privacyboard prefills all of this, you confirm or correct it.
- 3
In your processing register
Link Skilljar to the activities that use it, so each record shows its recipients. Article 30 asks the register to list the categories of recipients.
What to check before relying on Skilljar
- Check what learners can see about each other in communities and forums.
- Set what happens to accounts and progress when access ends.
- Check the role of the payment provider built into the platform.
- Record the region and any transfer outside the EEA.
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Questions, answered.
Is Skilljar GDPR compliant?
Privacyboard does not certify vendors. Compliance depends on how Skilljar is configured and used, on the agreement you have with it and on your own practices. What can be checked is documented here: it publishes a data processing agreement, the usual role and the data location. Read the agreement itself before relying on it.
Does Skilljar have a DPA?
Yes. Skilljar publishes the text of its data processing agreement on its own website. Article 28 of the GDPR requires a written contract with every processor, so this is the document to read and keep. You can read it at https://skilljar.com/dpa.
Is Skilljar a data processor?
Usually, yes. Most customers use Skilljar as a processor that acts on their instructions. Check your own agreement and how you use the tool, because the role can differ.
Which legal basis applies when I use Skilljar?
For the usual use of Skilljar, companies most often rely on performance of a contract (GDPR Article 6(1)). Giving access to a course or community the person signed up for is the contract. Marketing to learners and analytics beyond course progress need their own basis.
Where does Skilljar store data?
Skilljar usually keeps data in United States for every customer on its standard service, so there is normally nothing to choose. Privacyboard prefills this and you can change it if your setup differs. What Skilljar says (read on 2026-11-05): “Skilljar is located in the United States and Processes the Data in the United States.” Source: https://skilljar.com/dpa
Do I need to mention Skilljar in my privacy policy?
Yes, if Skilljar handles personal data for you. The GDPR asks you to tell people who receives their data (Articles 13 and 14). Name the vendor or its category, say what it is used for and mention any transfer outside the EEA.
How do I add Skilljar to my vendor list?
In Privacyboard, pick Skilljar from the catalog. The purpose, the data, the suggested role and a link to its agreement are prefilled, and you confirm each one. Creating a workspace is free.
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Privacyboard is not affiliated with Skilljar. Names and logos belong to their owners and are used only to identify the tool. This page summarises public documents as checked on 1 November 2026; it is guidance, not legal advice, and it does not certify any vendor.