Privacy requests
Privacy requests
Receive and track GDPR data subject requests: access, erasure, rectification, portability, objection, restriction and automated decisions, with the legal deadline counted for you.
A privacy request, often called a data subject request, is a person using one of their GDPR rights. Privacyboard gives your visitors a request form, adds each request to your workspace with its legal deadline and prepares the replies.
#The rights covered
| Right | What the person asks |
|---|---|
| Access | What data you hold about them and how you use it. |
| Rectification | To correct inaccurate data. |
| Erasure | To delete their data. |
| Portability | To receive their data in a portable format. |
| Objection | To stop a use of their data. |
| Restriction | To limit how their data is used. |
| Automated decision | To have a person review a decision made only by automated processing. |
These correspond to Articles 15 to 22 of the GDPR.
#How a request travels
- A visitor sends the form on your privacy center and receives an automatic receipt with a reference number.
- The request appears in your workspace with its type, the date received and the reply-by date.
- You check the request against a short guide for that right, then reply and close it. See Replies and templates.
You can also log a request by hand, for example one received by email or letter, so everything is in one place.
#Alerts
Requests past the deadline or due within seven days are flagged at the top of your overview and in the menu.
#A record you can show
Each request keeps its dates, status and the replies you sent, so you can show how it was handled. The log exports to PDF or Excel.
#FAQ
#Can people send requests without an account?
Yes. The form in your published privacy center is open to anyone.
#Is request tracking free?
Yes. Tracking requests is part of the free workspace. Receiving them from the public form needs your privacy center to be published, which is part of Pro.
#Do I get notified of a new request?
New requests are added to your workspace and flagged in the menu and overview. Email notifications use your email settings.
Privacyboard is a guidance tool, not legal advice. This page describes what the product does today. Found something unclear or out of date? Write to antoine@unmake.io.